New Release of Vital Link™ Platform Tackles Healthcare Worker “Alert Fatigue"
July 13, 2017 - Rolling Meadows, IL -- The latest release of Mutare Health’s revolutionary Vital Link platform includes a significant and welcome new feature that allows clinicians to identify their message deliveries by type. Each type (critical, patient care order, code etc.) is associated with a unique audio alert tone and reminder pattern so recipients instantly know the nature and level of urgency for each incoming message on their Vital Link enabled device.
Available for general distribution in July 2017, Vital Link 4.2 continues to set Mutare Health apart from other healthcare solutions developers by offering not just a single solution but rather a fully integrated set of applications that support HIPAA-compliant clinician-to-clinician communication, multi-modal group/mass notification, and customizable patient engagement tools such as post-discharge patient outreach, appointment reminders, and patient status updates for surgery centers, all from a single platform.
The addition of message types in Vital Link 4.2 helps to facilitate:
- Quicker response to critical patient care issues: The distinctive alert tone for messages of a critical nature, such as patient surge or code alerts, means care team members can more quickly mobilize a coordinated response, assuring the best chance for a quick resolution and positive outcome.
- Smoother workflow with fewer interruptions: Users no longer need to check their application each time they hear an alert. They can clearly distinguish between those that are urgent and warrant immediate attention and those that are informational only and can be checked when convenient.
- Better overall collaborative experience: Vital Link 4.2 includes a number of additional user interface improvements for simpler message management and a more streamlined collaborative experience.
“As has always been the case with Mutare, we consider our applications evolutionary, growing and improving along with the changing needs of our customers,” says Mike Sorensen, President, Mutare Health. “The Vital Link platform solves the problem of communication system overload and redundancy by supporting all of an organization’s communication needs from a single, cost-effective platform. Then, Vital Link’s fully encrypted communication technology solves the security concerns associated with sharing health information through personal mobile devices. Now, with the addition of message type, we’re addressing the problem of ‘Alert Fatigue’ for our healthcare users. It’s just one more example of how listening to customers is our way of assuring that we continue to make great solutions even better.”
And, as is Mutare policy, all current customers under support qualify for a free application upgrade.
For more information, visit mutare.com. To schedule an upgrade, call 855-782-3890 or email firstname.lastname@example.org.